Civil rights
Nondiscrimination & language assistance
We serve everyone. Free interpreters and accessible formats are available on request.
Notice of nondiscrimination
Valley Home Wound Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
We provide, free of charge:
- Aids and services to people with disabilities to communicate effectively with us — qualified sign language interpreters, and written information in other formats such as large print, audio, or accessible electronic formats.
- Language services to people whose primary language is not English — qualified interpreters, and information written in other languages.
If you need any of these services, call us at (480) 360-1222.
How to file a grievance
If you believe we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator by phone at (480) 360-1222. We can help you file one. Filing a grievance will never affect the care you receive.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201 — 1-800-368-1019, TDD 1-800-537-7697. Complaint forms are available at hhs.gov/ocr/complaints.
Notice of availability of language assistance and auxiliary aids
ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call (480) 360-1222.
- SpanishATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (480) 360-1222.
- Navajo (Diné Bizaad)Díí baa akó nínízin: Díí saad bee yáníłtiʼgo Diné Bizaad, saad bee áká'ánída'áwo'dę́ę́', t'áá jiik'eh, éí ná hólǫ́, kojį' hódíílnih (480) 360-1222.
- Chinese注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (480) 360-1222。
- VietnameseCHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (480) 360-1222.
- Arabicملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (480) 360-1222.
- TagalogPAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (480) 360-1222.
- Korean주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (480) 360-1222 번으로 전화해 주십시오.
- FrenchATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (480) 360-1222.
- GermanACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (480) 360-1222.
- RussianВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (480) 360-1222.
- Japanese注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(480) 360-1222 まで、お電話にてご連絡ください。
- Persian (Farsi)توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با (480) 360-1222 تماس بگیرید.
- Syriac (Assyrian)ܙܘܗܪܐ: ܐܢ ܐܢܬܘܢ ܟܐ ܗܡܙܡܝܬܘܢ ܠܫܢܐ ܐܬܘܪܝܐ، ܡܨܝܬܘܢ ܕܩܒܠܝܬܘܢ ܚܠܡܬܐ ܕܗܝܪܬܐ ܒܠܫܢܐ ܡܓܢܐܝܬ. ܩܪܘܢ ܥܠ ܡܢܝܢܐ (480) 360-1222.
- Serbo-CroatianOBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite (480) 360-1222.
- Thaiเรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (480) 360-1222.
How to reach us
Privacy Officer, Valley Home Wound Care
Phone: (480) 360-1222
9700 N 91st St, Scottsdale, AZ 85258